In the Drive One app, you can change your email or name yourself under the menu entry "Profile".
Start the Drive One app.
Go to Menu (the gear wheel icon on the top right corner of the Drive One app)
Under Details, you can update/change:
- Your name
- Your email address
Click on the small pen next to the name or email that you want to change. Write your new name or email and then press “OK” on your keyboard so that it is saved.