General technical queries

Battery replacement, GPS problems, etc.

Technical information about the Drive One device
Here are the technical details of the Drive One device Device Dimensions:  Height: 1.0 cm Width: 4.7 cm Circumference: 20.0 cm Radius: 2.5 cm B...
Thu, 4 Aug, 2022 at 12:46 PM
Allow the Drive One app to access your location data
In order for the Drive One app to see where you are driving and thus give you the alerts that you need, you need to allow the Drive One app to access your l...
Fri, 23 Dec, 2022 at 3:56 PM
Delete my profile and all of my data
From the app settings, you can delete your profile and all associated data, i.e. alerts that you have made. All other data stored about your user account wi...
Wed, 16 Nov, 2022 at 3:17 PM
My GPS is inaccurate or shows a completely wrong location
If your GPS shows a wrong location, please try one of the following suggestions. Sometimes you may find that you phone's GPS is a little or very in...
Thu, 17 Nov, 2022 at 5:00 PM
I can't connect my phone to my Drive One device
If you have set up your phone with your Drive One device, but it does not connect, here are some tips you can try. Check if your Drive One device has be...
Mon, 21 Nov, 2022 at 3:37 PM
How to replace the battery on my Drive One device
Here you can see the type of battery Drive One uses, and a short video on how to replace the battery from the device. Drive One uses 1 battery. Type: CR...
Mon, 21 Nov, 2022 at 4:46 PM
On the map, I only see warnings close to my location
The map in the Drive One app shows you warnings close to your location in the categories that are enabled in your settings under Warnings (see this guide as...
Fri, 13 Jan, 2023 at 2:56 PM
I did not receive the email to confirm my account
When you set up the Drive One app on your phone, you need to enter a code that is sent through email. If you do not see this email in your inbox, try our s...
Fri, 13 Jan, 2023 at 10:45 AM
Drive One did not warn me about a speed control or an obstacle
If you encounter a speed control or an obstacle, such as road work, and Drive One does not warn you, there can be many reasons for it. Possible reasons ...
Fri, 13 Jan, 2023 at 3:42 PM
Sounds from the Drive One device are too low
The warning sounds from the Drive One device have a high frequency. This is to make the sounds as audible as possible. However, human ears are not identical...
Fri, 13 Jan, 2023 at 3:07 PM