I did not receive the email to confirm my account

Created by Christian F., Modified on Wed, 23 Sep at 1:33 PM by Christian F.

Haven't received our confirmation email?

When you set up the Drive One app on your phone, you need to enter a code that we send to you by email. If you can't find the email in your inbox, try these suggestions:

  1. Wait a few minutes. Sometimes it takes a little while for the email to arrive.
  2. Check your spam or junk folder. Your email provider may have filtered our email as spam.
  3. Try again, and double-check that your email address is spelled correctly.
  4. If you're using a work email, ask your IT department whether emails from no-reply@driveone.eu are being blocked.
  5. Try a different email address.

If none of these suggestions work, you're always welcome to contact us at support@driveone.eu

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